1. All products sold by Cora Victoria Shop are replicas of high quality , which correspond to the authentic products of big brands, all products are 98% identical to the authentic ones of brand stores.
2. All products come with counter authentic updated packages, with dust bags, authentication card, pamphlet, gift box,gift bag. Official store receipts are provided only upon request. Extra shipments for receipts will be at the charges of buyers.
3. Orders must be passed via the official web site of Cora Victoria Shop, except for the products which are not demonstrated on the web site, orders needs to be made with PDF invoices through the Customer Service inside Cora Victoria.
4. All products are shipped by air in package through Fedex, UPS, EMS, DHL,Aramex or some special lines for certain countries, marked as a free gift no more than 20$ in value at the aim to avoid unnecessary taxation.
5. Any return due to personal reasons or non-quality issues will not be accepted by Cora Victoria, all returns due to quality issue are accepted in conditions that the product is not used. Any replacement or exchange is possible in condition that buyer takes charge of the back-and-forth transportation fee. In case of any Customs issue or inspection during the return, Cora Victoria is free of responsibility. Any taxation raised by the China Customs or Customs in any other country will be at the charges of buyer.
6. Refund due to personal reasons or non-quality issues will not be accepted by Cora Victoria, all bank commissions or transfer fees will be at the charges of buyer. Credit card refund charge will be at 8%+1 USD, in case of pacakage return, back-and-forth shipment cost will also be deducted from the refund amount.
7. All products must be fully paid before being shipped, credit card security payment are accepted by Cora Victoria Shop.
8. All products must be shipped out within 72h after reception of payment, Cora Victoria Shop is in the obligation to execute the QC (Quality control) before shipment, pre-shipment photos will be provided upon request.
9. After shipment, Cora Victoria Shop is in the obligation to provide buyer with the tracking number,shipment takes around 15 days to arrive according to different countries in different zones, due to the covid-19 issue, express shipping is not available. Shipment will be free for an order up to $2000 or equivalent in other currencies, below this amount, shipment will be charged at $60 per item, which will be shown at the end of the order bill.
10. Lifetime warranty for products is not provided by Cora Victoria.
11. Two possibilities of Customs issues are frequently encountered for some countries of sensitive zones:
(1). The Customs will put taxation on the package as they found it the real authentic ones, in this case, buyer will have to pay the taxation according to the authentic price ( taxation rates are different according to different countries), Cora Victoria Shop will not be responsible for the local taxation as every buyer should know the import policy of their own country before ordering from abroad.
(2). The Customs will confiscate the package as they found it as counterfeit, in this case, Cora Victoria Shop will refund the entire shipping fee and 20$ per item which equivalnt to the declared value.
12. Cora Victoria Shop will be 100% responsible for any loss during the shipment.
13. Wholesales price or free shipment can be negotiate and applied with Cora Victoria.
